The Problem
- Individuals paying for AI tools separately — no org governance or visibility
- Knowledge base not connected to communication tools (Slack) or calendar
- No documented AI workflows — every task started from scratch
- No reusable agents, no institutional memory across AI usage
What Was Built
01
Org AI plan
Usage limits, data monitoring, and governance settings configured at the org level — individual subscriptions cancelled.
02
Knowledge base integration
Knowledge base AI connected to Slack, Google Drive, and Calendar so it answers questions using live org context.
03
MCP connectors for core business tools
Four connectors built for recruitment, project management, and other systems — direct read/write access from AI.
04
Desktop agent & skills library
AI desktop agent deployed with a reusable skill library embedded in the knowledge base.
05
Custom skills deployed
Weekly reporting, vendor review, risk assessment, status reports, process documentation — built once, reused at zero marginal cost.
Outcomes
- Per-seat AI cost consolidated — individual subscriptions cancelled
- Knowledge base now answers questions using live Slack and Drive context
- MCP connectors give AI direct read/write access to core business systems
- Skills compound: built once, reused across all future tasks at zero marginal cost
Key Metrics
| Metric | Result |
|---|
| Business tool connectors live | 4 |
| Custom skills deployed | 5+ |
| Systems integrated | 3 (Slack, Drive, Calendar) |
| Marginal cost per reused skill | $0 |
Next-Level Improvements
- Usage analytics per team member — find adoption gaps
- Agent library: all AI agents documented with context in knowledge base
- AI-assisted SEO: structured metadata for discoverability
- Phased design tool rollout with org design system configured first
- Track individual adoption to identify support needs early
Ideal For
Any organisation with 30–500 people moving from ad-hoc AI use to a structured, governed AI operating model.
Stack & Methods
Org AI planMCP connectorsSkills libraryKnowledge baseSlackDriveCalendar
Next Engagement
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from individual to institutional?
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